Historical SaaS Benchmarks
Created by aggregating historical SaaS Benchmarks from Pacific Crest and Key Banc
Uncategorized
July 2023 SaaS Demand Index
Our top-of-funnel proxy for SaaS industry demand trends using high-intent search data (i.e. “okta pricing”)
June 2023 SaaS Demand Index
Our top-of-funnel proxy for SaaS industry demand trends using high-intent search data (i.e. “okta pricing”)
Session Replay Software – Cloud Ratings Category Report 2023
Ranked Session Replay Software vendors included Attention Insight, Auryc (acquired by Heap), Contentsquare, Crazy Egg, CUX, FullStory, Glassbox, Hotjar, LogRocket, Lucky Orange, Mouseflow, Plerdy, Quantum Metric, SessionStack, and VWO
Methodology for Category Reports
Methodology overview covering our vendor Request for Information (RFI), Customer Satisfaction, Market Adoption, Momentum, and Risk approaches.
Drivers of Software ROI
Technology ROI (41% median IRR) driven by: #1 Labor Productivity, #2 Revenue/Profit Lifts, #3 Cost Savings – IT, #4 Cost Savings – Non-IT