Account-Based Marketing Software – Cloud Ratings Category Report 2023

Read our interactive PDF report:

Account-Based Marketing Software Platforms:

Account-based marketing (ABM) software platforms are comprehensive solutions designed to enable companies to execute targeted marketing strategies focused on specific high-value accounts. ABM software platforms provide advanced capabilities for identifying and profiling key accounts, integrating data from various sources to gain insights, and creating personalized and tailored campaigns to engage and nurture these accounts throughout the buyer’s journey. ABM software platforms typically offer features such as account segmentation, lead scoring, predictive analytics, content personalization, multichannel campaign management, and account-level reporting and analytics, empowering organizations to align their marketing and sales efforts.

Cloud Ratings Chart Account-Based Marketing Software Platforms:

Over 4000 customer ratings (inclusive of vendor-supplied NPS data) factored into our category assessment: 

Chart Quadrant Summary:

(Presented Alphabetically by Quadrant)

Leaders High Market Adoption + High Customer Ratings:







Market ExcellenceHigh Market Adoption:

Foundry ABM

Product ExcellenceHigh Customer Ratings:



Madison Logic



ChallengerMarket + Customer Validation:

D&B Rev.Up ABX


MRP Prelytix


Account-Based Marketing Software Platform Vendors:

6sense Leader

Demandbase Leader

D&B Rev.Up ABX Challenger

Folloze Product Excellence

Foundry ABM Market Excellence

HubSpot Leader

Hushly Product Excellence

Integrate Challenger

Madison Logic Product Excellence

Metadata Leader

MRP Prelytix Challenger

Recotap Product Excellence 

RollWorks Leader

Salesforce Challenger

Signals Product Excellence

Terminus  Leader


Cloud Ratings Category Report process combines private vendor responses to our Request For Information (RFI) with publicly visible measures of market adoption and customer satisfaction.

All vendors are presented with the opportunity to complete the RFI. 

The Cloud Ratings RFI focuses on measures of:

  • Customer Satisfaction: Greatest weight is given to internal Net Promoter Score (NPS) data. Why? Certain software vendors are skilled at driving (and often incentivizing) happy customers to submit reviews to popular software directories. This can lead to situations where publicly observable vendor reviews are more favorable than the “silent majority” of customers that do not submit to software review platforms. As such, Cloud Ratings’ use of private NPS data provides a more holistic view of customer experiences. To measure adoption and implementation risk, significant consideration is also given to vendor responses regarding severely negative customer outcomes and retention rates.
  • Market Adoption: The RFI covers a range of traction metrics, including but not limited to revenue, revenue growth, and the current number of customers. Why? Vendors can appear to have an artificially high market share through aggressive marketing spend, public relations, and skillful solicitation of reviews to software directories. Accordingly, Cloud Ratings’ use of RFI-derived information helps provide software buyers with a more realistic view of market adoption.       


Shaded Areas of Category Chart: Each category of software has a unique likelihood of generating business value and positive experiences for customers. Accordingly, Cloud Ratings customizes the shaded surface area for each category as a visual representation of the zones of positive customer outcomes. A category with higher risk or lower satisfaction ratings (like ERP or HR software) will have smaller Zones of Excellence and Zones of Solutions than a safer, higher satisfaction category.  For Account-Based Marketing Software Platforms, a normalized customer rating score of 4.37 (on a 5.00 scale) was used in setting the Zones’ surface area.  

Zone of Excellence (Light Green): This represents a category’s strongest vendors as reflected by their combination of market share and high customer satisfaction scores.   

Zone of Solutions (Light Yellow): Encompasses vendors with both meaningful marketplace adoption and sufficiently high absolute customer satisfaction ratings.

Notable Vendor: This distinction highlights other vendors identified in the research process as worthy of buyer consideration. Common reasons for Notable Vendors to not be featured in the Category Chart include differing levels of product focus (a secondary feature within a broader suite) or comparatively lower market adoption metrics, especially for earlier-stage companies.      

Momentum: Derived from sources like RFI-sourced vendor growth metrics and buyer search interest, the Momentum indicator compares a category’s growth rate with overall information technology (IT) spending growth. 

Risk: Influenced by RFI-sourced vendor NPS and adverse outcomes data, the Risk indicator compares the risk profile of a software category to software applications generally. The distribution of strongly negative public user reviews also factors into the Risk indicator level.  

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Direct Mail Automation Software

Gifting / Promotional Product / Swag Management Software

Lead Routing Software

Partner Management Software

Sales Compensation Software

Sales Conversation Intelligence Software

Sales Training + Onboarding Software

Virtual Event Software

Webinar Software

Cap Table + Equity Management Software

Press Release – Account-Based Marketing Software

Video Summary – Account-Based Marketing Software

Cloud Ratings Disclaimer:

Cloud Ratings research analysis and publications represent opinions – expressed at a specific moment in time – and should not be viewed as statements of fact. 

Cloud Ratings is not responsible for any incorrect information supplied by vendors, customers of vendors, or derived from publicly accessible information. 

Cloud Ratings assumes no liability for damages resulting from the application or usage of information, content, or research. 

Cloud Ratings disclaims all warranties as to the commercial success or outcome of any resulting business activities, vendor selections, or investment decisions from the information provided. 

Cloud Ratings does not endorse any solution or service named in its research.

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